Getting Started

Get Cuedin running in your Discord server in under five minutes. Follow each step in order — you can customize everything in more detail from the dashboard after setup.

Step 1 — Add the bot to your server

Click the invite link below to add Cuedin to your Discord server. You must have the Manage Server or Administrator permission.

Invite Cuedin to Discord →

The bot requests Administrator permission so it can create ticket channels, manage roles, and send messages in any channel. You can restrict this further after setup if needed.

Step 2 — Run /setup in Discord

Once the bot is in your server, type /setup in any channel. Only the server owner can run this command.

The bot will reply privately (ephemeral) with a one-time link to the setup wizard. This link expires in 15 minutes and can only be used once.

The setup link doesn't require you to log in again — it uses a secure one-time token to authenticate your session automatically.

Step 3 — Complete the setup wizard

The wizard has 7 steps. All are optional — you can skip anything and configure it later from the dashboard.

Channels

Select the channels where the bot will operate:

Ticket Category — where new ticket channels are created (required for tickets)
Log Channel — where all bot events are posted
Transcript Channel — where closed ticket HTML transcripts are posted

Roles

Staff Role — members who can manage tickets, fulfill orders, and use staff commands
VIP Role — members who bypass order limits (assign to trusted customers only)

Branding

Set your business name, embed color, and message templates. These appear in all bot embeds sent to customers.

Products

Add your first product: name, price, and delivery type (manual or digital key). You can add more from the dashboard.

Payments

Connect your payment methods:

Connect Gmail to enable automatic payment detection
Enter your CashApp handle, Venmo handle, or PayPal email
Add crypto wallet addresses (BTC, ETH, SOL, LTC, USDT)

See Payment Methods for detailed setup instructions per method.

Step 4 — Post the ticket panel

The ticket panel is a button your customers click to open a new ticket. Post it in a channel where customers can see it.

Two ways to post it:

In Discord: type /panel in the channel where you want the button
In the dashboard: Config → Channels → Post Ticket Panel → select channel → click "Post Panel"

Step 5 — You're live

Customers can now click "Open Ticket" to start an order. The bot will guide them through selecting a product, choosing a payment method, and completing the transaction.

Head to your dashboard to monitor orders, analytics, and configure advanced settings.

Tip: The dashboard shows a setup completion widget until you've finished all configuration steps. Follow it to make sure nothing is missing.

Need help? Join our support server.